It is our goal to make every visit to our salon an enjoyable and pleasant experience for you. To help us know what went right and what needs improving, please take the time to fill out the survey below. Thank you in advance for your feedback!
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LOCATION: Which location did you visit? Beachwood Place Solon Uptown La Place Great Northern Mall South Park Mall Summit Mall West 6th Street What was the date of your visit?
LOCATION:
Which location did you visit? Beachwood Place Solon Uptown La Place Great Northern Mall South Park Mall Summit Mall West 6th Street
What was the date of your visit?
BOOKING: 1. Was it easy to make your reservation? 2. Was your appointment confirmed? 3. Were your needs met at the front desk? 4. Team member who served you: 5. Comments about answers above:
BOOKING:
1. Was it easy to make your reservation? 2. Was your appointment confirmed? 3. Were your needs met at the front desk? 4. Team member who served you: 5. Comments about answers above:
SHAMPOO AREA 1. Were you offered a scalp or hand massage? 2. Were you told what products were used on your hair? 3. Team member who served you: 4. Comments about answers above:
SHAMPOO AREA
1. Were you offered a scalp or hand massage? 2. Were you told what products were used on your hair? 3. Team member who served you: 4. Comments about answers above:
HAIR SERVICES: 1. Did your stylist listen/understand your needs/requests? 2. Were they running unreasonably late? 3. Did they explain what products were used on you? 4. Have you enjoyed your hair? 5. Team member who served you: 6. Comments about answers above:
HAIR SERVICES:
1. Did your stylist listen/understand your needs/requests? 2. Were they running unreasonably late? 3. Did they explain what products were used on you? 4. Have you enjoyed your hair? 5. Team member who served you: 6. Comments about answers above:
OVERALL IMPRESSION 1. Was the salon clean? 2. Were we professional? 3. Would you recommend us to a friend? 4. What did you like the most? 5. What did you like the least? 6. What would you like to see different on your next visit? 7. I would like to speak with someone from the salon:
OVERALL IMPRESSION
1. Was the salon clean? 2. Were we professional? 3. Would you recommend us to a friend? 4. What did you like the most? 5. What did you like the least? 6. What would you like to see different on your next visit? 7. I would like to speak with someone from the salon:
